Privacy Policy
At SAJE + SPARK, we are committed to protecting your privacy as a customer and an online visitor to our website. We use the information we collect about you to maximize the services that we provide to you. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.
INFORMATION WE COLLECT FROM YOU
When you visit our website or use our products and services, we may collect various types of information about you, including your name, company name, email address, phone number, credit card details, billing address, geographic location, IP address, responses to surveys, support inquiries, blog comments, and social media profiles (collectively referred to as "Personal Data").
Our services are not intended for individuals under the age of 18, and we do not intentionally gather Personal Data from anyone under 18. If we discover that a child under 18 has provided us with Personal Data, we will promptly delete that information. If you are a parent or guardian and believe your child has submitted Personal Data without your consent, please reach out to us.
You have the right to review, correct, update, or delete your Personal Data by logging into your account or by contacting us directly for assistance.
HOW WE USE YOUR INFORMATION
Personally Identifiable Information: We utilize the information we gather to provide our services to you, which includes communicating with you, offering technical support, updating you on new developments and promotions, sharing relevant content, measuring customer satisfaction, diagnosing issues, and delivering a personalized website experience.
We will only send you marketing communications if you have opted in or subscribed to receive them. You can unsubscribe from our marketing communications at any time by following the unsubscribe link or emailing us, and we will process your request immediately.
Non-Personally Identifiable Information: We also analyze the information we collect in aggregated and anonymized formats to enhance our services, including managing our website, generating reports and analytics, advertising our products and services, identifying user needs, and generally assisting in meeting customer demands.
Any information you publicly share, such as blog comments and testimonials on our website, can be seen by others. If you later choose to remove this information, copies may still be accessible in cached and archived pages on other websites or if others have saved or copied the information.
STORAGE AND SECURITY OF YOUR INFORMATION
We take reasonable measures to safeguard the confidentiality of your Personal Data while it is in our possession or under our control. All information received from you is securely stored on our servers, protected from unauthorized access or use. Credit card information is encrypted during transmission and is not stored on our servers.
To provide our services, we may transfer your information, including Personal Data, across borders for storage and processing in countries outside of Australia. If your Personal Data is transferred and processed internationally, it will only be done so in countries that offer adequate privacy protections.
We retain your personal information for as long as necessary to deliver services to you and to comply with legal obligations, resolve disputes, and enforce our agreements.
In the event of a security breach that compromises your Personal Data, we will promptly notify you in accordance with applicable law.
COOKIES AND PIXELS
A cookie is a small file placed in your web browser that collects information about your browsing behavior. Cookies allow a website to customize its configuration to suit your preferences. They do not access information stored on your computer or any Personal Data (such as your name, address, email, or phone number). Most web browsers automatically accept cookies, but you can opt to decline them by adjusting your browser settings. Please note that this may prevent you from fully utilizing our website.
Our website employs cookies to analyze traffic, enable social media sharing features, and enhance the visitor experience. Additionally, cookies and pixels may be utilized to serve relevant advertisements to visitors through third-party services, such as Google Ads and Facebook Ads. These ads may appear on our website or on other sites you visit.
SHARING YOUR INFORMATION WITH THIRD PARTIES
We do not sell or trade your Personal Data or any customer information.
Your Personal Data will only be shared with third-party suppliers when required by law, for services you have purchased, for payment processing, or to protect our copyright, trademarks, and other legal rights. If we do share your Personal Data with a service provider, it will only be done under conditions that require them to adhere to our privacy standards, as detailed in this privacy policy and in compliance with applicable law. Our contracts with third parties prohibit them from using your Personal Data for any purpose other than that for which it was shared.
DISCLOSURE OF YOUR INFORMATION
There may be occasions when we need to disclose certain information, including your Personal Data, to comply with legal obligations, such as laws, regulations, court orders, subpoenas, warrants, during legal proceedings, or in response to requests from law enforcement agencies. Additionally, we may use your Personal Data to protect the rights, property, or safety of our website, our customers, or third parties.
In the event of a change in control of our business (such as through a merger, sale, or asset transfer), customer information, including your Personal Data, may be transferred to a buyer under a confidentiality agreement. We will only disclose your Personal Data in good faith and when required under the aforementioned circumstances.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites for your convenience. These links do not imply sponsorship, endorsement, or approval of those websites. Please be aware that we are not responsible for the privacy practices of other websites. We encourage users to read the privacy statements of any site that collects personally identifiable information. This privacy policy only applies to the information collected by our website.
CHANGE IN PRIVACY POLICY
To ensure our privacy policy remains up to date, this policy is subject to change. We may modify this policy at any time at our discretion, and any changes will take effect immediately upon posting on our website. Please check back periodically to review our privacy policy.
CONTACT US
If you have any questions or concerns regarding our privacy policy or the use of your Personal Data, please contact us at hello@sajeandspark.com, and we will respond within 48 hours.